Partial DentrixAscend Synchronizer Outage

Resolved

Degraded performance

Started 7 months agoLasted about 4 hours

Affected

Synchronizer

Updates

Resolved
May 23, 2024 at 5:36 PM
Resolved
May 23, 2024 at 5:36 PM
The deployed fix has been deployed for a majority of customers and continues to rise.
Monitoring
May 23, 2024 at 2:18 PM
Monitoring
May 23, 2024 at 2:18 PM
A fix has been merged for the underlying issue, we are monitoring its deployment status as well as the efficacy of the fix.
Identified
May 23, 2024 at 1:28 PM
Identified
May 23, 2024 at 1:28 PM
We've encountered an issue with our Dentrix Ascend Synchronizer, affecting forms and appointments booked online syncing into Dentrix Ascend

NexHealth Status - Partial DentrixAscend Synchronizer Outage – Incident details