Curve new patient appointment inserts seeing elevated failures

Resolved

Operational

Started about 2 months agoLasted 1 day

Affected

Synchronizer

Curve Dental

Updates

Resolved
May 23, 2025 at 3:57 PM
Resolved
May 23, 2025 at 3:57 PM
This incident has been resolved.
Monitoring
May 22, 2025 at 4:59 PM
Monitoring
May 22, 2025 at 4:59 PM
We implemented a fix and are currently monitoring the result.
Identified
May 22, 2025 at 3:47 PM
Identified
May 22, 2025 at 3:47 PM
We have identified the underlying cause of the issue and are continuing to work on a fix for this incident.
Investigating
May 22, 2025 at 2:58 PM
Investigating
May 22, 2025 at 2:58 PM
We are currently investigating this incident.

NexHealth Status - Curve new patient appointment inserts seeing elevated failures – Incident details