NexHealth Status - Subset of eCW integrations experiencing authentication issues – Incident details

All systems operational

Subset of eCW integrations experiencing authentication issues

Resolved
Operational
Started over 1 year agoLasted 21 hours 9 minutes

Affected

Synchronizer

Degraded performance from 3:48 PM to 10:25 PM, Operational from 10:25 PM to 12:58 PM

eClinicalWorks

Degraded performance from 3:48 PM to 10:25 PM, Operational from 10:25 PM to 12:58 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.