NexHealth Status - Performance degradation, timeouts and errors across multiple services – Incident details

Experiencing partially degraded performance

Performance degradation, timeouts and errors across multiple services

Resolved
Degraded performance
Started 4 months agoLasted about 6 hours

Affected

Patient Experience Website

Degraded performance from 1:00 PM to 6:00 PM, Operational from 6:00 PM to 7:19 PM

Developer Portal Website

Degraded performance from 1:00 PM to 6:00 PM, Operational from 6:00 PM to 7:19 PM

Authentication

Degraded performance from 1:00 PM to 6:00 PM, Operational from 6:00 PM to 7:19 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.