NexHealth Status - Performance degradation, timeouts and errors across multiple services – Incident details

All systems operational

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Performance degradation, timeouts and errors across multiple services

ResolvedDegraded performance6 hours 19 minutes

Affected

Patient Experience Website

Degraded performance from 1:00 PM to 6:00 PM, Operational from 6:00 PM to 7:19 PM

Developer Portal Website

Degraded performance from 1:00 PM to 6:00 PM, Operational from 6:00 PM to 7:19 PM

Authentication

Degraded performance from 1:00 PM to 6:00 PM, Operational from 6:00 PM to 7:19 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.