NexHealth Status - Performance degraded – Incident details

All systems operational

Performance degraded

Resolved
Degraded performance
Started 5 months agoLasted about 7 hours

Affected

Patient Experience Website

Degraded performance from 2:44 PM to 10:07 PM

Developer Portal Website

Degraded performance from 2:44 PM to 10:07 PM

Authentication

Degraded performance from 2:44 PM to 10:07 PM

Enterprise Analytics Data

Degraded performance from 2:44 PM to 10:07 PM

Practice Overview

Degraded performance from 2:44 PM to 10:07 PM

Scheduling

Degraded performance from 2:44 PM to 10:07 PM

Updates
  • Resolved
    Resolved

    The third party outage has been resolved and capacity across services has been restored.

  • Monitoring
    Monitoring

    The third party outage is improving and NexHealth services have returned to normal operation. We're continuing to monitor for regression.

  • Investigating
    Investigating

    Due to a third party outage, capacity across services is reduced leading to degraded performance.