NexHealth Status - Synchronizer Delays – Incident details

All systems operational

Synchronizer Delays

Resolved
Degraded performance
Started 3 months agoLasted about 1 hour

Affected

Synchronizer

Degraded performance from 9:12 PM to 10:36 PM

Athenahealth

Degraded performance from 9:12 PM to 10:36 PM

Cloud9

Degraded performance from 9:12 PM to 10:36 PM

Curve Dental

Degraded performance from 9:12 PM to 10:36 PM

Denticon

Degraded performance from 9:12 PM to 10:36 PM

Dentrix

Degraded performance from 9:12 PM to 10:36 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Data read from the Synchronizer is taking longer than normal to be loaded into NexHealth, up to 50 minutes.