NexHealth Status - NextGen customers experiencing delays in processing – Incident details

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NextGen customers experiencing delays in processing

ResolvedPartial outage4 hours 14 minutes

Affected

Synchronizer

Major outage from 10:05 PM to 12:33 AM, Degraded performance from 12:33 AM to 2:19 AM

NextGen

Major outage from 10:05 PM to 12:33 AM, Degraded performance from 12:33 AM to 2:19 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have implemented a fix for a NextGen login issue, and are currently processing through the backlog of data to sync.

  • InvestigatingUTC
    We are currently investigating this incident.