NexHealth Status - ModMed form inserts failing due to EHR change – Incident details

ModMed experiencing degraded performance

ModMed form inserts failing due to EHR change

Monitoring
Operational
Started about 6 hours ago

Affected

Synchronizer

Degraded performance from 4:49 PM to 12:00 AM

ModMed

Degraded performance from 4:49 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.