NexHealth Status - Synchronzier communication failures – Incident details

Synchronzier communication failures

Resolved
Operational
Started 23 days agoLasted 5 hours 18 minutes

Affected

Synchronizer

Major outage from 3:14 PM to 4:57 PM, Operational from 4:57 PM to 8:32 PM

Athenahealth

Major outage from 3:14 PM to 4:57 PM, Operational from 4:57 PM to 8:32 PM

Cloud9

Major outage from 3:14 PM to 4:57 PM, Operational from 4:57 PM to 8:32 PM

Denticon

Major outage from 3:14 PM to 4:57 PM, Operational from 4:57 PM to 8:32 PM

DrChrono

Major outage from 3:14 PM to 4:57 PM, Operational from 4:57 PM to 8:32 PM

eClinicalWorks

Major outage from 3:14 PM to 4:57 PM, Operational from 4:57 PM to 8:32 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.