NexHealth Status - Investigating eCW Synchronizer performance issues – Incident details

eClinicalWorks experiencing degraded performance

Investigating eCW Synchronizer performance issues

Identified
Degraded performance
Started about 23 hours ago

Affected

Synchronizer

Degraded performance from 11:26 PM to 12:00 AM

eClinicalWorks

Degraded performance from 11:26 PM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are aware of performance issues with the eCW Synchronizer and are actively investigating.