NexHealth Status - Dentrix Ascend Sync Command failures at elevated rate, partial outage – Incident details

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Dentrix Ascend Sync Command failures at elevated rate, partial outage

ResolvedPartial outage 20%30 minutes

Affected

Synchronizer

Partial outage from 3:04 PM to 3:34 PM

Dentrix Ascend

Partial outage from 3:04 PM to 3:34 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
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    We are currently investigating this incident.