Subset of eCW integrations experiencing authentication issues

Resolved

Operational

Started about 1 month agoLasted about 21 hours

Affected

Synchronizer

eClinicalWorks

Updates

Resolved
June 13, 2025 at 12:58 PM
Resolved
June 13, 2025 at 12:58 PM
This incident has been resolved.
Monitoring
June 12, 2025 at 10:25 PM
Monitoring
June 12, 2025 at 10:25 PM
We implemented a fix and are currently monitoring the result.
Identified
June 12, 2025 at 8:41 PM
Identified
June 12, 2025 at 8:41 PM
We are continuing to work on a fix for this incident.
Investigating
June 12, 2025 at 3:48 PM
Investigating
June 12, 2025 at 3:48 PM
We are currently investigating this incident.

NexHealth Status - Subset of eCW integrations experiencing authentication issues – Incident details