NexHealth Status - Curve New Patient Creation Performance Degradation – Incident details

All systems operational

Curve New Patient Creation Performance Degradation

Resolved
Degraded performance
Started 11 days agoLasted about 20 hours

Affected

Synchronizer

Degraded performance from 5:00 PM to 8:24 PM, Operational from 5:00 PM to 11:10 PM, Degraded performance from 8:24 PM to 1:15 PM, Operational from 11:10 PM to 1:15 PM

Curve Dental

Operational from 5:00 PM to 11:10 PM, Degraded performance from 11:10 PM to 1:15 PM

DrChrono

Degraded performance from 5:00 PM to 11:10 PM, Operational from 11:10 PM to 1:15 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.