The NexHealth application and API is experiencing slow responses and timeouts due to an issue with a network provider.

Resolved

Degraded performance

Started 2 months agoLasted about 2 hours

Affected

Patient Experience Website

Developer Portal Website

Authentication

Enterprise Analytics Data

Practice Overview

Scheduling

Updates

Resolved
August 21, 2025 at 7:59 PM
Resolved
August 21, 2025 at 7:59 PM
This incident has been resolved.
Identified
August 21, 2025 at 6:30 PM
Identified
August 21, 2025 at 6:30 PM
The network provider has identified the issue, and a fix is being implemented.
Investigating
August 21, 2025 at 6:00 PM
Investigating
August 21, 2025 at 6:00 PM

NexHealth Status - The NexHealth application and API is experiencing slow responses and timeouts due to an issue with a network provider. – Incident details