NexHealth Status - DentrixAscend Appointment Inserts are failing at elevated rates – Incident details

All systems operational

DentrixAscend Appointment Inserts are failing at elevated rates

Resolved
Partial outage 30 %
Started about 2 months agoLasted about 18 hours

Affected

Synchronizer

Partial outage from 6:59 PM to 10:32 PM, Operational from 10:32 PM to 1:27 PM

Dentrix Ascend

Partial outage from 6:59 PM to 10:32 PM, Operational from 10:32 PM to 1:27 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.