NexHealth Status - Investigating Synchronizer performance issues – Incident details

All systems operational

Investigating Synchronizer performance issues

Resolved
Operational
Started 18 days agoLasted about 5 hours

Affected

Synchronizer

Partial outage from 4:36 PM to 7:04 PM, Operational from 7:04 PM to 9:59 PM

MDLand

Partial outage from 4:36 PM to 7:04 PM, Operational from 7:04 PM to 9:59 PM

ModMed

Partial outage from 4:36 PM to 7:04 PM, Operational from 7:04 PM to 9:59 PM

NextGen

Partial outage from 4:36 PM to 7:04 PM, Operational from 7:04 PM to 9:59 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are aware of performance issues with the Synchronizer and are actively investigating.