NexHealth Status - Partial Denticon Synchronizer outage detected – Incident details

All systems operational

Partial Denticon Synchronizer outage detected

Resolved
Partial outage
Started 5 months agoLasted about 13 hours

Affected

Synchronizer

Partial outage from 4:03 PM to 4:37 AM

Denticon

Partial outage from 4:03 PM to 4:37 AM

Updates
  • Resolved
    Resolved

    Denticon has resolved the issue preventing third-party updates to patient profiles. Systems are now operational.

  • Monitoring
    Monitoring

    The issue has been identified as an unexpected third-party change. Denticon is actively working on resolving the issue. We are monitoring the situation.

  • Investigating
    Investigating

    We have detected a partial outage with the Denticon Synchronizer and are investigating the cause.