NexHealth Status - Synchronizer Delays – Incident details

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Synchronizer Delays

ResolvedDegraded performance1 hour 24 minutes

Affected

Synchronizer

Degraded performance from 9:12 PM to 10:36 PM

Athenahealth

Degraded performance from 9:12 PM to 10:36 PM

Cloud9

Degraded performance from 9:12 PM to 10:36 PM

Curve Dental

Degraded performance from 9:12 PM to 10:36 PM

Denticon

Degraded performance from 9:12 PM to 10:36 PM

Dentrix

Degraded performance from 9:12 PM to 10:36 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Data read from the Synchronizer is taking longer than normal to be loaded into NexHealth, up to 50 minutes.