NexHealth Status - Investigating ModMed Synchronizer performance issues – Incident details

Investigating ModMed Synchronizer performance issues

Resolved47 minutes

Affected

Synchronizer

Partial outage from 4:49 PM to 5:05 PM, Operational from 5:05 PM to 5:37 PM

ModMed

Partial outage from 4:49 PM to 5:05 PM, Operational from 5:05 PM to 5:37 PM

  • ResolvedUTC

    We have resolved the performance degradation with the ModMed Synchronizer.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are aware of performance issues with the ModMed Synchronizer and are actively investigating.