NexHealth Status - Investigating eCW Synchronizer performance issues – Incident details

Investigating eCW Synchronizer performance issues

Resolved69 hours 24 minutes

Affected

Synchronizer

Degraded performance from 11:26 PM to 10:44 PM, Operational from 10:44 PM to 8:51 PM

eClinicalWorks

Degraded performance from 11:26 PM to 10:44 PM, Operational from 10:44 PM to 8:51 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are aware of performance issues with the eCW Synchronizer and are actively investigating.