NexHealth Status - NextGen customers experiencing delays in processing – Incident details

All systems operational

NextGen customers experiencing delays in processing

Resolved
Partial outage
Started 4 days agoLasted about 4 hours

Affected

Synchronizer

Major outage from 10:05 PM to 12:33 AM, Degraded performance from 12:33 AM to 2:19 AM

NextGen

Major outage from 10:05 PM to 12:33 AM, Degraded performance from 12:33 AM to 2:19 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix for a NextGen login issue, and are currently processing through the backlog of data to sync.

  • Investigating
    Investigating
    We are currently investigating this incident.