NexHealth Status - Investigating eCW Synchronizer performance issues – Incident details

All systems operational

Investigating eCW Synchronizer performance issues

Resolved
Operational
Started 17 days agoLasted 69 hours 24 minutes

Affected

Synchronizer

Degraded performance from 11:26 PM to 10:44 PM, Operational from 10:44 PM to 8:51 PM

eClinicalWorks

Degraded performance from 11:26 PM to 10:44 PM, Operational from 10:44 PM to 8:51 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are aware of performance issues with the eCW Synchronizer and are actively investigating.