NexHealth Status - Elevated error rate across the platform – Incident details

Elevated error rate across the platform

Resolved
Major outage
Started 14 days agoLasted 1 hour 33 minutes

Affected

Patient Experience Website

Major outage from 10:49 PM to 12:23 AM

Developer Portal Website

Major outage from 10:49 PM to 12:23 AM

Authentication

Major outage from 10:49 PM to 12:23 AM

Enterprise Analytics Data

Major outage from 10:49 PM to 12:23 AM

Practice Overview

Major outage from 10:49 PM to 12:23 AM

Scheduling

Major outage from 10:49 PM to 12:23 AM

Updates
  • Resolved
    UTC
    Resolved

    Outage is now resolved.

  • Monitoring
    UTC
    Monitoring

    We're experiencing a system outage due to our infrastructure provider - our teams are working on mitigation and resolution.