NexHealth Status - Notice history

All systems operational

Patient Experience Website - Operational

Developer Portal Website - Operational

Authentication - Operational

Enterprise Analytics Data - Operational

Practice Overview - Operational

Scheduling - Operational

Practice Financials - Operational

Sandbox Environment - Operational

Notice history

Sep 2025

No notices reported this month

Aug 2025

eClinicalWorks Syncs Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
DentrixAscend Appointment Inserts are failing at elevated rates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Denticon experiencing degraded writes performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
The NexHealth application and API is experiencing slow responses and timeouts due to an issue with a network provider.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The network provider has identified the issue, and a fix is being implemented.

  • Investigating
    Investigating

Jul 2025

Partial outage across multiple services and application login
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    A component in our storage layer became temporarily unavailable for several minutes.
Curve New Patient Creation Performance Degradation
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Dentrix Data Synchronization Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.

Jul 2025 to Sep 2025

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