NexHealth Status - Notice history

Experiencing partially degraded performance

Patient Experience Website - Operational

Developer Portal Website - Operational

Authentication - Operational

Enterprise Analytics Data - Operational

Practice Overview - Operational

Scheduling - Operational

Practice Financials - Operational

Sandbox Environment - Operational

Notice history

Feb 2026

Increased failure rates of appointment inserts and confirmations
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Failed actions are being reprocessed.

  • Identified
    Identified

    We have identified the issue and are implementing a fix.

  • Investigating
    Investigating
    We are currently investigating this incident.
NextGen Sync Delays
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2026

Microsoft 365/Outlook email addresses cannot reliably accept emails
  • Resolved
    Resolved

    This incident has been resolved. Microsoft is no longer reporting any issues with email deliverability.

  • Update
    Update

    Email delivery is improving, but Microsoft is still working to fully resolve the issue. We are waiting on further updates from them.

  • Monitoring
    Monitoring

    We have identified the cause as Microsoft experiencing a partial outage that is degrading our ability to send emails to Microsoft 365/Outlook accounts. We are monitoring the situation and working to identify workarounds.

  • Investigating
    Investigating

    We are investigating to identify the cause.

PDF uploads in Denticon are not displaying in the Notes UI
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Dec 2025

Cloudflare Service Disruption Affecting NexHealth Endpoints
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing issues due to a disruption with our CDN provider, Cloudflare. As a result, all domains are returning 500 errors.

    Our team is actively investigating the situation, and we are in contact with Cloudflare for resolution. We apologize for the inconvenience and will provide further updates as soon as we have more information.

Dec 2025 to Feb 2026

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