NexHealth Status - Notice history

All systems operational

Patient Experience Website - Operational

Developer Portal Website - Operational

Authentication - Operational

Enterprise Analytics Data - Operational

Practice Overview - Operational

Scheduling - Operational

Practice Financials - Operational

Sandbox Environment - Operational

Notice history

Mar 2026

No notices reported this month

Feb 2026

NextGen customers experiencing delays in processing
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix for a NextGen login issue, and are currently processing through the backlog of data to sync.

  • Investigating
    Investigating
    We are currently investigating this incident.
Increased failure rates of appointment inserts and confirmations
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Failed actions are being reprocessed.

  • Identified
    Identified

    We have identified the issue and are implementing a fix.

  • Investigating
    Investigating
    We are currently investigating this incident.
NextGen Sync Delays
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2026

Microsoft 365/Outlook email addresses cannot reliably accept emails
  • Resolved
    Resolved

    This incident has been resolved. Microsoft is no longer reporting any issues with email deliverability.

  • Update
    Update

    Email delivery is improving, but Microsoft is still working to fully resolve the issue. We are waiting on further updates from them.

  • Monitoring
    Monitoring

    We have identified the cause as Microsoft experiencing a partial outage that is degrading our ability to send emails to Microsoft 365/Outlook accounts. We are monitoring the situation and working to identify workarounds.

  • Investigating
    Investigating

    We are investigating to identify the cause.

PDF uploads in Denticon are not displaying in the Notes UI
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2026 to Mar 2026

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